Daily Backups

On a daily basis, we check to see if there’s been a change to your WordPress site and if so, we make a backup of your database and files. Backups are retained based on the plan you are on, 30 days for customers on Solo and Business plans, and 60 days for our Enterprise and Agency customers.

You can access your backups from your Strattic Dashboard by clicking the Details button of your website, then clicking the Backups from the menu.

On-Demand Backups

The Backup Now button allows you to perform a backup on-demand whenever needed.

This is useful if you are about to install or update a plugin or theme.

Download Backups

Downloading a backup will allow you to keep a copy of your backup that would otherwise be deleted after 30 days (Solo and Business plans) or 60 days (Enterprise & Agencies plans).

A backup can be downloaded by;

a) select the backup/s you want to download first

b) click the download button

Restore Backup

In order to restore your website to a specific time and date;

  1. First select the backup you wish to restore

  2. Click the "Restore" button

  3. Ensure that you have selected the correct backup by checking the backup details, then type RESTORE (case-sensitive).

  4. Click the "Restore now" button

  5. Your restore will now begin. On your Strattic Dashboard, you will see a blue notification indicating this. The restoration process will prevent you from launching your WordPress website until it is complete.


    Upon completion of the restoration, you will receive an email, and your WordPress site will be able to be launched again.

    The time it takes to restore will really depend on the size of your site. As an example, a 4gb site will take approximately 30 minutes to complete.

  6. Your static site (Preview and Live) will not be affected by the restoration until your next publish.

Backup Plugins

Your WordPress site may be backed up by third-party plugins. However, you must first log into WordPress to start your container.

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