At Strattic, we create a static version of your site for visitors to see, which is no longer connected to your WordPress database. Native WordPress comments require communicating with a database and therefore wouldn't work on a static version of a WordPress site.
However, there are many comment tools that do work great with your site sites at Strattic:
Facebook Comments - Great if you want users to post via their Facebook accounts.
Commento - A fast loading, privacy first, commenting service with paid plans only.
Disqus - A long time used commenting solution with free plans.
Hyvor Comments - A robust commenting service that lets you customize the colors, add reactions, and more.
Setting Up Facebook Comments
To get Facebook Comments working on your site you will first have to sign up for a Facebook developer account and get an App ID. Then we will install a WordPress plugin that takes our App ID and does all the work for us.
To setup get your Facebook App ID:
Register for an account if you do not have one
Click to "Add a New App" and enter in a name based on the name of your website
Find the "App ID" at the top of the page for your new app
To get Facebook comments working on your site:
Install the Lazy Social Comments plugin
Add in your App ID to the plugin settings
You can optionally change the "Load Comments" setting to display comments when you click a button or when someone scrolls to the bottom of a post. Both options will help improve page load speed.
Now your Facebook comments will work on your site when you publish to static.
Setting Up Commento
You can get setup with this comment service with the following steps:
Sign up for an account on the Commento website.
Setup your site in the Commento dashboard
Install the Commento WordPress Plugin. Since the plugin is on Github you will have to download it and then upload it to your site.
The plugin will automatically work with no configuration as long as your site is setup in Commento
Optionally - You can import your WordPress comments into Commento using these instructions.
Now when you publish your static site, the comments will automatically work.
Setting Up Disqus
Get setup with the Disqus commenting solution for your WordPress site.
Sign up for a free account on the Disqus Website
Setup your account on Disqus using the URL for your live static site (not your Strattic WordPress install URL)
Install the Disqus WordPress Plugin
Click on Disqus in the admin menu then on the on the Site Configuration Tab
Click on the "click to make changes link" next to the lock at the bottom of setting fields
Add the Shortname for your site and click save (How to find your shortname)
Republish your site.
Now when you visit posts on your static site, the Disqus comment options will appear.
Setting up Hyvor
Sign up for a free account on the Hyvor website.
When it asks for your site's url, use the URL for your live static site (not your Strattic WordPress install URL)
Install the Hyvor WordPress plugin
If you have existing comments, export your comments by going to your WordPress site > Tools > Export
From "Choose what to export" menu choose posts.
Download the file
In Hyvor, go to Import comments. Select Import from WordPress and Plugin Default.
Republish your site to static.
Now when you visit posts on your static site, the Hyvor comment options will appear.
Note: If you disable Hyvor, you'll need to export your comments from Hyvor back to WordPress. Also, if you'd like to see old comments in your WP Dashboard after you start using Hyvor, you'll need to go directly to /wp-admin/edit-comments.php
More Comment Service Options
If you would like to browse some of the other commenting services that Strattic supports, please head over to our directory of tools for static WordPress.